Terms and Conditions - Gardening Services Wembley
Welcome to our Gardening Services Wembley. By engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully to ensure a clear understanding of our services and your responsibilities.
1. Service Agreement
Our gardening services include lawn maintenance, planting, gardening design, pruning, and general garden upkeep within Wembley and its surrounding areas. We commit to providing these services with professionalism and expertise.
1.1 Scope of Services
- Lawn mowing and maintenance
- Planting and landscaping
- Pruning of trees and shrubs
- Weed control and garden cleaning
- Installation of garden features
2. Pricing and Payment
All services are billed based on the scope and complexity of the work required. Our pricing is competitive and reflects the quality and reliability of our services.
2.1 Payment Terms
- Payments are due upon completion of services unless otherwise agreed upon in writing.
- We accept various payment methods, including cash, credit cards, and bank transfers.
- Late payments may incur additional charges.
3. Cancellation Policy
We understand that plans can change. If you need to cancel or reschedule a service, please notify us at least 24 hours in advance.
3.1 Fees for Late Cancellations
- Cancellation within 24 hours of the scheduled service may result in a cancellation fee.
- Repeated cancellations may affect future bookings.
4. Client Responsibilities
To ensure the smooth execution of our gardening services, clients are expected to:
- Provide access to the property at the agreed-upon time.
- Communicate any specific requirements or preferences clearly.
- Ensure that pets are secured or removed during service times.
4.1 Property Condition
- Clients should ensure that the garden is free from hazardous materials or conditions that could impede our work.
- Report any existing damage to property prior to the commencement of services.
5. Liability and Insurance
We are fully insured to cover any accidental damage that may occur during our services. However, we are not liable for:
- Pre-existing conditions or damages not caused by our team.
- Natural occurrences such as storms or extreme weather impacting the garden.
5.1 Insurance Coverage
- Our insurance covers property damage and personal injury related to our professional services.
- Clients are encouraged to review their own insurance policies to understand additional coverage.
6. Guarantee and Quality of Work
We strive to deliver top-quality gardening services. If you are unsatisfied with our work, please contact us within 7 days for a resolution.
6.1 Satisfaction Guarantee
- We will address any issues promptly to ensure your satisfaction.
- Rework or adjustments will be made at no additional cost if necessary.
7. Termination of Services
Either party may terminate the service agreement under the following conditions:
- Failure to comply with the terms and conditions outlined.
- Non-payment for services rendered.
7.1 Notice of Termination
- A written notice must be provided to terminate the agreement.
- Termination will take effect upon receipt of the notice.
8. Privacy Policy
Your privacy is important to us. We commit to protecting any personal information you provide while using our services.
8.1 Data Protection
- We collect personal data solely for the purpose of delivering our services.
- Personal information will not be shared with third parties without consent.
9. Amendments to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time. Clients will be notified of significant changes.
9.1 Notification of Changes
- Updates will be communicated via email or through our official communication channels.
- Continued use of our services implies acceptance of the revised terms.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Wembley.
10.1 Dispute Resolution
- Any disputes arising from the services provided will be subject to the jurisdiction of Wembley courts.
- Both parties agree to attempt resolution through mediation before pursuing legal action.
11. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, or other unforeseeable events.
11.1 Impact on Services
- Services may be rescheduled without penalty in the event of force majeure.
- We will notify clients promptly if such circumstances affect the agreed-upon services.
12. Intellectual Property
All materials, designs, and documentation provided by us remain the intellectual property of Gardening Services Wembley. Unauthorized use or distribution is prohibited.
12.1 Usage Rights
- Clients may use the provided materials solely for personal purposes.
- Commercial use requires explicit written permission.
13. Independent Contractors
Our team operates as independent contractors. Nothing in these terms creates a partnership, joint venture, or employment relationship between the client and Gardening Services Wembley.
13.1 Responsibility for Personnel
- We are responsible for the conduct and performance of our employees and contractors.
- Clients are not liable for any acts performed by our team.
14. Entire Agreement
These terms and conditions constitute the entire agreement between the client and Gardening Services Wembley, superseding any prior agreements or understandings.
14.1 Severability
- If any provision is found to be unenforceable, the remaining terms will continue in full effect.
- Invalid or void provisions will not affect the validity of the remaining terms.
By using our gardening services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. We appreciate your trust in Gardening Services Wembley and look forward to maintaining your garden with care and expertise.